Domestic Pest Control FAQ's

A licensed pest controller is TAFE trained in pest identification, breeding habits and biology. The qualification provides the knowledge and ability to identify and use a range of proven methods to stop pest activity and reduce the risk of future infestations including the safe use of chemicals.

They know how and where to check for breeding areas and entry points. Trained Pest Controllers are experienced at detecting pest activity and recognising conditions that are conducive to infestation. Once they know the extent of the problem, they will select the most appropriate treatment.

All chemical treatments used have to be approved and registered by the Australian Pesticides and Veterinary Medicines Authority (APVMA) and applied only at the rates and strengths stipulated on the approved label. Labels are available for the chemicals we use by request.

Whilst it is possible to use do-it-yourself methods, the likelihood of recurrence is significant. The chemicals and methods we use are more effective and thorough. Additionally, some pests, e.g. Bed bugs and Termites definitely require professional treatment.

We offer a warranty which means that if your pest experience continues within the warranty period for that service, we will come back for free to fix the problem. We don’t want this to happen, so our aim is to do it once and do it right.

If the service booked includes working outside, our technician will make a decision on the day whether we can effectively complete our service and give you a call. We would rather postpone the service and complete the treatment on a fine day than risk the result of the job because the chemicals can be diluted.

Yes, it’s not unusual for pests to move about after a treatment. You will see a strong reduction in some insect immediately, whilst others can take up to 10-14 days depending on the pest to be eliminated. Insects may come inside after an outside treatment; however, they will die soon after they cross the chemical barrier that we have sprayed.

Access to room edges is necessary to spray along skirting boards. Therefore clothing articles, magazines, toys, etc. should be moved off the ground. All food items should be cleared from bench and table tops.

Yes, it is safe to remain in the premises during the service. The chemicals we apply are registered to be used in hospitals, schools and public places.

Sprayed areas are of some concern while still wet. But once the carrier, which is water from the tap, has evaporated, the active constituent adheres to the surfaces and will not contaminate or harm you. Should you get in contact while it’s still wet though, wash with soap and plenty of water as soon as possible.

To avoid triggering an asthma attack, we recommend that if he/she is highly sensitive, it may be necessary not to be present whilst the service is being carried out.